Monitoring Bank’s Performance – Financial and non-financial measures, best practices

After completing this course you will be more familiar with different metrics used in monitoring bank’s performance.

After a short introduction, financial statement related metrics will be discussed based on publicly available investor information. The e-learning provides insight into the most important numbers and ratios, but also discusses related considerations, limitations, etc.

For monitoring bank’s performance financial metrics are useful, but not sufficient. How can we monitor performance based on non-financial metrics? This topic is elaborated in the fourth chapter, after which suggested approaches to performance measurement are described in the closing remarks chapter of this course.